Sorry for the late reply! I followed that link and requested the update but I received this message:
A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer.
So I'm assuming no luck here. The playback quality is set to automatic.
Is there anything else to try, or should I delete and then reinstall elements?