We have a client that wishes to sell monthly user licences using a recurring monthly product.
Consider following scenario; customer purchases a single monthly licence as a trial, then comes back at a later point and orders a further two licences.
I understand that purchasing the first monthly licence will set in motion a recurring order, that will be paid initially; then every month thereafter.
Questions:
1. Can a customer cancel the licence (recurring) order from the front-end of the website, or can this only be done via site admin?
2. By amending the order in admin, can the additional two licences be added to the original/current recurring order?
If yes, can this be achieved by front-end of website?
3. If the answer to both above is NO for front-end, can the original order be amended via the current CRM API?
At present the site in question is using the order API to generate a 16-digit key upon successful purchase.
Thinking; amending this routine to capture additional licences is possible, but is amending recurring orders via API possible?
Regards
Mike