Bob,
Do you, or anyone you know of do hands-on tutorial work? Here is my situation, still unresolved: I work in InDesign CC (9.2.2). I have created 18 or so ICAPs for an author working in CS6. She has done alot of work on these documents, and I can only open about 7 of the 18 files she has returned as IDAPs. Earlier, you said that versions should match, but I think that ship has sailed.
Would it be likely that if she upgraded to CC and repackaged the files, that this issue would be solved?
Thanks.