Hi ATR, Thanks for your advice. I installed Premiere 12.1 but that didn’t help. Then I tried the other things you suggested, such as deleting the Premier Elements Prefs file, but I got hopelessly lost. So I decided to accept the situation and just download the video from my camcorder to the computer in any way I can and then use Premiere Elements for editing. Thanks to the forum for your efforts to help. Ernst Langhout
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